Terms of Service

Privacy Policy

Mountain Oak Limited - October 2020

Our contact details

We are Mountain Oak Limited. Our website address is https://mountainoak.co.uk.

This policy (together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.mountainoak.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (GDPR), the data processor is Mountain Oak Limited of 8 Durweston St, Marylebone, London W1H 1EW.

We have appointed a Data Protection Officer for Mountain Oak who can be contacted via dpo@mountainoak.co.uk. All members of staff at Mountain Oak are committed to confidentiality.

What type of information we have

We currently collect and process the following information:

Personal identifiers, contact details and characteristics (for example, name and contact details).

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You may give us information about you by filling in forms on our site www.mountainoak.co.uk or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address(es), email address, telephone number, and business details.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting dpo@mountainoak.co.uk.

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to remain in contact with you, either by email or phone.

We may share this information with analytics and search engine providers that assist us in the improvement and optimisation of our site.

How we store your information

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We keep all contact details indefinitely, unless a request is received under you data protection rights (below).

The data collected from you may be transferred to, and stored at, a location outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our hosted server suppliers.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted on this page. Please check back and confirm frequently to see any changes.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@mountainoak.co.uk if you wish to make a request.

How to complain

If you have any concerns or complaints with how we use your data, please contact dpo@mountainoak.co.uk

Terms and Conditions

Mountain Oak Limited - October 2020

External Links

Our site may contain, from time to time, links to and from other websites, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

We use necessary cookies to make our site work, by enabling core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

On www.mountainoak.co.uk we use Google Analytics to gain insights about our site visitors, to improve the functionality of our website and to enhance users online experience. The cookies collect information in a way that does not directly identify anyone.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Company 10260416 | hello@mountainoak.co.uk